Effective Date: 9-8-2025

Welcome to Hizel Beauty. These Terms & Conditions govern your use of our website [Insert Website URL] and your purchase of products from us. By accessing our site or placing an order, you agree to these terms in full. If you do not agree, please refrain from using our website or services.

1. Company Information

Hizel Beauty is an online store specializing in organic beauty and skincare products. Our goal is to provide safe, effective, and high-quality products to our customers nationwide.

2. Eligibility

By using our website, you confirm that:

• You are at least 18 years old, or accessing under the supervision of a parent or legal guardian.

• You have the legal capacity to enter into a binding agreement.

3. Product Information

• We strive to ensure that product descriptions, images, and pricing are accurate. However, slight variations may occur due to lighting, display differences, or ingredient sourcing.

• All products are intended for external use only. Always perform a patch test before full application.

4. Orders & Payment

• Placing an order constitutes an offer to purchase, which is subject to acceptance by Hizel Beauty.

• Payment methods include Cash on Delivery (COD) and Bank Transfer (eligible for free shipping).

• We reserve the right to cancel or refuse any order for reasons such as product unavailability, pricing errors, or suspected fraudulent activity.

5. Shipping & Delivery

• Standard delivery time within Pakistan is 4–6 working days.

• COD shipping charges: PKR 250/- nationwide.

• Bank Transfer orders: FREE nationwide shipping.

• Full shipping details are outlined in our Shipping Policy.

6. Returns, Exchanges & Refunds

• Due to the nature of our organic products, returns are only accepted for damaged, defective, or incorrect items, as detailed in our Exchange & Refund Policy.

• Used or opened products cannot be returned for hygiene reasons.

7. Pricing & Promotions

• All prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise.

• Promotional offers and discounts are subject to change without notice and may have specific terms attached.

8. Intellectual Property

All content on this website—including text, graphics, logos, product images, and design—is the property of Hizel Beauty and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

Hizel Beauty is not liable for any direct, indirect, or consequential damages arising from the use or misuse of our products or website. Always read and follow product instructions carefully.

10. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your personal information.

11. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes shall be subject to the jurisdiction of courts located in Karachi, Pakistan.

 

12. Contact Us

For shipping-related queries, please reach out to:
Email: getintouch@hizelbeauty.com
Phone/WhatsApp: +923049225555